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Communication Research: Asking Questions, Finding Answers

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About the Author

Joann Keyton (B.A., Western Michigan University; M.A., Ph.D., The Ohio State University) is Professor of Communication at North Carolina State University. She specializes in group communication and organizational communication. Her current research examines the collaborative processes and relational aspects of interdisciplinary teams, participants’ use of language in team meetings, the multiplicity of cultures in organizations, and how messages are manipulated in sexual harassment. Her research is fi eld focused and she was honored with the 2011 Gerald PhillipsAward for Distinguished Applied Communication Scholarship by the National Communication Association. Her research has been published in Business Communication Quarterly, Communication Studies, Communication Theory, Communication Yearbook, Journal of Applied Communication Research, Journal of Business Communication, Management Communication Quarterly, Small Group Research, Southern Communication Journal, and numerous edited collections including the Handbook of Group Communication Theory and Research and the Handbook of Organizational Communication. In addition to publications in scholarly journals and edited collections, she has published three textbooks for courses in group communication, research methods, and organizational culture in addition to co-editing an organizational communication case book. Keyton was editor of the Journal of Applied Communication Research, Volumes 31–33, and founding editor of Communication Currents, Volumes 1–5. Currently, she is ditor of Small Group Research. She is a founder and vice-chair of the Interdisciplinary Network for Group Research. For more information, contact Joann at jkeyton@ncsu.edu or www.joannkeyton.com

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Product details

Hardcover: 432 pages

Publisher: McGraw-Hill Education; 4 edition (February 25, 2014)

Language: English

ISBN-10: 0078036917

ISBN-13: 978-0078036910

Product Dimensions:

8.2 x 0.9 x 9.3 inches

Shipping Weight: 1.8 pounds (View shipping rates and policies)

Average Customer Review:

3.8 out of 5 stars

33 customer reviews

Amazon Best Sellers Rank:

#132,027 in Books (See Top 100 in Books)

What can a graduate student really say about having to read a text book? Not sure I could ever give textbook 5 stars. However, I'm happy with the condition of the book and being able to rent is a great option. Came quickly. Now I'm graduating in 12 days and this the best part of this book is....mailing it back:).

The best communication research text I have ever seen. Written in a very accessible voice. Concept explained with words and pictures. Intro suggests that one need not be an expert in methods themselves, but will get a background and can consult an expert. So empowering.

The book is boring as heck and I hated it :)

Used the book more than the lecture notes was well worth it

Came in great shape!

Painful to read.

Bought it for my communication research class. It is dry and boring. But the concepts are well explained and to the point. It is definitely not leasure reading , but you can learn a lot with it. Seller was quick and I received it as promised.

I just received the book and it has some damage on the backcover

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Communication Research: Asking Questions, Finding Answers PDF

Communication Research: Asking Questions, Finding Answers PDF

Communication Research: Asking Questions, Finding Answers PDF

Communication Research: Asking Questions, Finding Answers PDF